Privacy Policy – New Energy Initiative

ICIW LLC, operating as New Energy Initiative (“we”, “us”, or “our”), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

We collect the following personal information when you interact with us through our website forms or communications:

First name and last name
Email address
Phone number
Any other information you voluntarily submit through our forms

We do not knowingly collect personal information from individuals under the age of 18.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To schedule appointments and send service-related communications
To send appointment reminders and account updates
To send marketing and promotional messages related to solar energy solutions (only if you have given explicit consent)
To improve our services and website experience

3. SMS / Text Messaging and Opt-In Details

If you provide your phone number and give consent through our website form, you agree to receive SMS text messages from New Energy Initiative (ICIW LLC). These messages may include service notifications, appointment reminders, and promotional offers.

We do not sell, rent, share, or distribute your phone number or SMS opt-in data to third parties, affiliates, or any other organizations for their marketing or promotional purposes.

Your consent to receive text messages is not shared with any third party.

Message frequency varies. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

4. Cookies and Tracking Information

Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and understand how visitors interact with our pages. You can control cookie settings through your browser preferences. We do not use cookies to collect sensitive personal information.

5. Data Security Practices

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to authorized personnel only.

6. Sharing of Information

We only share your information with trusted service providers who assist us in operating our business (such as our CRM and messaging platform providers). These providers are contractually required to protect your information and are not permitted to use it for their own marketing purposes. We may also disclose information when required by law.

7. Your Rights

You have the following rights regarding your personal information:

Request access to the personal information we hold about you
Request correction or update of your personal information
Request deletion of your personal information
Opt out of marketing communications at any time by replying STOP to text messages or contacting us

To exercise any of these rights, please contact us using the information below.

8. Contact Us

ICIW LLC d/b/a New Energy Initiative

1 Thistle Rd, Saugus, MA 01906

Email: [email protected]

Phone: +1 617-645-5804